FAQ

WHAT IS YOUR RETURN AND EXCHANGES POLICY?

We will accept returns for items in new / unlit condition, shipping will not be provided and will be your responsibilty when returning items so please keep that in mind when ordering.

If there is a problem with your order such as receiving the wrong product or a damaged product please email us at loveandlucyco@gmail.com and we will assist you.

SHIPPING

We offer free expedited shipping on all Canadian and US orders over $125 and a flat rate shipping cost of $15 on all other Canadian and US orders.

DO YOU SHIP TO ME?

Currently we only ship within Canada and the UK. WE do NOT ship to the US. if you live elsewhere and are interested in placing an order please send us an email at loveandlucyco@gmail.com and we will do our best to ship to you :)